A 1990s machine tool and a five-axis centre share the same shift.
Documentation ranges from a scanned folder in a cupboard to a manufacturer’s portal. The technician needs the right one during the fault, not the day after it.
Familiar work.
Unfamiliar machine.
Pairio is an AI assistant for industrial maintenance teams. In a machine shop, technicians use it to search the documentation for a specific machine and control, to record what they did by voice, photo or video, and to look up what a colleague found the last time that machine behaved this way.
Written for maintenance teams in machining and metal fabrication, including industrial mechanics, electricians, service technicians and the people keeping a mixed machine park running.
What makes the metalworking industry different?
Same symptom.
Different cause.
Documentation exists for most machines in the shop. What is usually missing is the connection between a given manual, the control actually installed and what a colleague did the last time that machine stopped.
Every builder names the same fault differently.
Messages from different makers and different control generations stand side by side. A message you read fluently on one machine means something else, or nothing at all, on the next.
The machine that stops is often the one nobody runs.
Special machines and small-batch equipment get worked on a few times a year. Whatever was learned last time has had months to fade.
The machine no longer matches its manual.
Retrofitted drives, replaced assemblies and workarounds accumulate. The original documentation describes a machine that has not existed in this shop for years.
How Pairio helps - Side by Side
What happens in the shop.
What Pairio takes on.
Four situations most metalworking maintenance teams recognise, along with the specific part Pairio plays in each one.
01 In the shop
An unfamiliar control shows a message you have not seen before.
You know the machine type. You do not know this builder’s wording for the fault.
With Pairio
Find the relevant passage.
Ask using the machine, the control and the exact message displayed. Pairio searches the available technical documentation and delivers an answer with the relevant references.
You can open the referenced passage and check it against the machine in front of you.
02 In the shop
The same spindle fault comes back every few months.
Nobody can say whether it was ever traced properly, or only cleared to get the job out.
With Pairio
Put earlier cases to work.
Ask what has already been recorded for this machine. Pairio uncovers patterns and optimisation potential in your historical maintenance cases.
03 In the shop
The last note on the job says “spindle checked”.
Which electrical and mechanical checks were made, and what they showed, went home with the technician.
With Pairio
Keep the details of the repair.
Speak what you found and add a photo or a short video. Pairio brings together the issue, the actions taken and the spare parts used in a structured report.
04 In the shop
A retrofitted assembly appears in no manual you have.
The only person who knows what was changed is the one who changed it.
With Pairio
Make the explanation available.
Have the task on the modified machine demonstrated once and recorded with smart glasses. Pairio automatically creates work instructions or an interactive training video from it.
The installed reality gets written down instead of remembered.
Before you get started
How would this fit
your team?
What do you need from us to get started?
Start with one concrete maintenance situation and the technical documentation and repair records available for it. Together, we review the sources, machine context and reporting workflow. Pairio offers integrations with common ERP and document management systems; the connections and scope are agreed for your setup.
Our machines come from different builders and different decades. Does that matter?
The machine, control generation and installed modifications are important context. Pairio searches the documentation made available to it and helps you revisit recorded work. Your team checks the referenced passage against the actual machine. We discuss document availability and quality with you before deciding on the setup.